Cancel your Douban subscription by mail
For Douban the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. The cancellation address on file for Douban is in Beijing, China.
Let Postbye cancel Douban for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Douban.
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- 2 Douban cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Douban by mail
Gather your account details
Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Douban has on file.
Write your request
Douban is based in China, so the letter goes out in Chinese, built from our Chinese template. Subject line: “主题：取消请求 – [your name]”. It asks for the subscription to end, for further charges to stop and for written confirmation.
Post it with proof of delivery
Use certified mail for the 100015 Beijing address in the next section, so the post office records the delivery. Write down the tracking number.
Keep the proof of delivery
Once the letter is delivered, the date on the receipt is the date Douban was told. Compare it with your statements over the next billing cycle.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Douban cancellation letter goes
For a letter to Douban, use 北京市朝阳区酒仙桥路14号B区3楼3层304, 100015 Beijing, China.
The envelope is going to Beijing, China, so the postcode 100015 must be on the front.
Your name, address and email appear in a short block labelled 账户持有人, 存档的账单地址 and 存档的电子邮件地址, under the greeting “相关负责人：”.
Prefer to write it yourself? Use our letter template
Before you cancel Douban, check these
- Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
- Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Douban for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Douban cancellation at a glance
- How Douban accepts cancellations
- By mailed letter
- Mailing address on file
- Douban 北京市朝阳区酒仙桥路14号B区3楼3层304 100015 Beijing China
- Country
- China
- Letter language
- Chinese (template zh)
- Added to the database
- September 29, 2026
- Data last checked
