Where to send your Duke Energy cancellation letter
Read the addresses on this page next to the full guide to cancelling Duke Energy.
The addresses we hold
This page shows every mailing address we hold for Duke Energy, starting with the one a cancellation letter should go to in Charlotte, 28202, and how to address the envelope so it arrives without a query.
Where the letter goesMailing address
Duke EnergySouth Tryon Street 525Charlotte 28202Charlotte, ZIP 28202: where mail for Duke Energy is delivered.
How to address the envelope
Copy the address exactly
The envelope reads South Tryon Street 525, Charlotte 28202. Match the spacing and the box or street line exactly as printed.
Add the return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it certified
Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.
File the receipt with your copy
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The letter, written out
What the letter to Duke Energy says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Duke Energy South Tryon Street 525 Charlotte 28202
To whom it may concern,
I am cancelling my account with Duke Energy, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Duke Energy for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.