Cancel your Dus Net subscription by mail
To end a Dus Net subscription you write to them: Dus Net handles cancellations by post. The cancellation address on file for Dus Net is in Düsseldorf, Germany.
Let Postbye cancel Dus Net for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Dus Net.
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- 2 Dus Net cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Dus Net by mail
Note your account details
Put the account number, the phone number or service address being cancelled and the name on the account in front of you before you write: the request to Dus Net is only as good as the details it quotes.
Write your request
The request is prepared in German (template de), under the subject line “Betreff: Kündigungsanfrage – [your name]”: end the subscription, stop all further charges and confirm in writing to you.
Post the letter
Send the letter to the Düsseldorf mailing address shown below by certified mail. Keep the tracking number safe.
File the delivery record
File the receipt with the letter. A Dus Net charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Dus Net cancellation letter goes
Dus Net lists Niederrheinstraße 40/42, 40474 Düsseldorf, Germany as its mailing address.
Düsseldorf is in Nordrhein-Westfalen, Germany; the postal code to quote is 40474.
Your details go in a block headed by Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse, and the opening line is “Sehr geehrte Damen und Herren,”.
Prefer to write it yourself? Use our letter template
Every address we hold for Dus Net, with the envelope wording
Before you cancel Dus Net, check these
- Check for an early-termination fee or a remaining equipment balance before the cancellation date.
- If you are moving to another provider, keep the line active until the new service works, then cancel.
- Name the exact line or service address. Accounts with several lines can leave one of them running.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Dus Net for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a phone or internet plan
Phone and internet providers tie cancellation to contracts, equipment balances and notice periods, so the request should name the exact line or service and ask for a final bill in writing.
A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.
Dus Net cancellation at a glance
- How Dus Net accepts cancellations
- By mailed letter
- Mailing address on file
- Dus Net Niederrheinstraße 40/42 40474 Düsseldorf Germany
- Country
- Germany
- Letter language
- German (template de)
- Category (from the company name)
- Phone & internet
- Added to the database
- May 19, 2026
- Data last checked
