Where to send your Dus Net cancellation letter
Read the addresses on this page next to the full guide to cancelling Dus Net.
The addresses we hold
Everything we hold on where Dus Net takes its post: the 40474 Düsseldorf delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
Dus NetNiederrheinstraße 40/4240474 DüsseldorfGermanyThe Germany address on file for Dus Net. Postal code 40474.
How to address the envelope
Copy the address exactly
One address block, copied whole: Niederrheinstraße 40/42, 40474 Düsseldorf, Germany. If any line differs from the card above, start the envelope again.
Put your own address on it
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Buy the certified service
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep what the post office gives you
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
Your letter to Dus Net
What the letter to Dus Net says: one clear cancellation request, no reasons given, the account number, the phone number or service address being cancelled and the name on the account quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Dus Net Niederrheinstraße 40/42 40474 Düsseldorf Germany
To whom it may concern,
I am cancelling my account with Dus Net, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Dus Net for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.