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Where to send your EA Play cancellation letter

Read the addresses on this page next to the full guide to cancelling EA Play.

The addresses we hold

Everything we hold on where EA Play takes its post: the 94065 Redwood City delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

EA Play209 Redwood Shores PkwyRedwood City, CA 94065

California, ZIP 94065: where mail for EA Play is delivered.

How to address the envelope

  1. Copy the address exactly

    The envelope reads 209 Redwood Shores Pkwy, Redwood City, CA 94065. Match the spacing and the box or street line exactly as printed.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Certified mail, not a courier

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. Because Cancel before renewal, the date on the receipt is the date that matters.

The cancellation letter

The letter below asks EA Play to end the account, stop further charges and confirm in writing. Put the account email or gamer tag, the platform you pay through and the subscription name in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

EA Play 209 Redwood Shores Pkwy Redwood City, CA 94065

To whom it may concern,

I am cancelling my account with EA Play, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

I am giving notice under my agreement: Cancel before renewal.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel EA Play for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel EA Play