Where to send your Ele.me cancellation letter
Read the addresses on this page next to the full guide to cancelling Ele.me.
The addresses we hold
This page shows every mailing address we hold for Ele.me, starting with the one a cancellation letter should go to in Shanghai, 200333, and how to address the envelope so it arrives without a query.
Where the letter goesMailing address
Ele.me上海市普陀区真北路788号507室200333 ShanghaiChinaThe China address on file for Ele.me. Postal code 200333.
How to address the envelope
Copy it exactly onto the envelope
Address the envelope to 上海市普陀区真北路788号507室, 200333 Shanghai, China. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.
Add your return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Certified mail, not a courier
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Shanghai is traceable from the article number until it is signed for.
Keep the proof together
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
Your letter to Ele.me
A plain, dated letter to Ele.me asking for the cancellation, the end of every charge and written confirmation. Have the name and email on the account and, if you have one, an account or customer number to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Ele.me 上海市普陀区真北路788号507室 200333 Shanghai China
To whom it may concern,
I am cancelling my account with Ele.me, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Ele.me for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.