Cancel your Epal subscription by mail
To end a Epal subscription you write to them: Epal handles cancellations by post. Post for Epal is handled in Lisboa, Portugal, which is where your letter is headed.
Let Postbye cancel Epal for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Epal.
- 4.8 from 2,931 reviews
- 3 Epal cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Epal by mail
Get your account details together
Put the name and email on the account and, if you have one, an account or customer number in front of you before you write: the request to Epal is only as good as the details it quotes.
Draft the request
The request is prepared in Portuguese (template pt), under the subject line “Assunto: Solicitação de Cancelamento – [your name]”: end the subscription, stop all further charges and confirm in writing to you.
Mail it with tracking
Take the letter to the post office and ask for certified delivery to 1250-096 Lisboa. Keep the tracking number it gives you.
File the delivery record
Delivery confirmation is your evidence that Epal was asked. Watch the next statement or two for any further Epal charge.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Epal cancellation letter goes
Written requests to Epal go to Avenida da Liberdade 24, 1250-096 Lisboa, Portugal.
Copy the postal code 1250-096 exactly: it is what routes the letter to Lisboa, Portugal.
The letter greets the reader with “A quem possa interessar,”; your own details sit under the labels Titular da conta, Endereço de cobrança registrado and E-mail registrado.
Prefer to write it yourself? Use our letter template
Before you cancel Epal, check these
- Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
- Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Epal for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Epal cancellation at a glance
- How Epal accepts cancellations
- By mailed letter
- Mailing address on file
- Epal Avenida da Liberdade 24 1250-096 Lisboa Portugal
- Country
- Portugal
- Letter language
- Portuguese (template pt)
- Added to the database
- May 26, 2026
- Data last checked
