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Where to send your Epal cancellation letter

Read the addresses on this page next to the full guide to cancelling Epal.

The addresses we hold

Where a cancellation letter to Epal should be sent: the verified Lisboa address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

EpalAvenida da Liberdade 241250-096 LisboaPortugal

The Portugal address on file for Epal. Postal code 1250-096.

How to address the envelope

  1. Copy it exactly onto the envelope

    Write out Avenida da Liberdade 24, 1250-096 Lisboa, Portugal as shown above, including the 1250-096 postal code, exactly as printed.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Epal has moved.

  3. Send it by certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the records

    Hold on to the letter copy, the receipt and the tracking page.

The letter to send

The letter below asks Epal to end the account, stop further charges and confirm in writing. Put the name and email on the account and, if you have one, an account or customer number in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Epal Avenida da Liberdade 24 1250-096 Lisboa Portugal

To whom it may concern,

I am cancelling my account with Epal, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Epal for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Epal