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Where to send your Epic Games cancellation letter

Read the addresses on this page next to the full guide to cancelling Epic Games.

The addresses we hold

Where a cancellation letter to Epic Games should be sent: the verified Montreal address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

Epic Games1981 McGill CollegeSuite 600H3A 2Y1 MontrealCanada

The Canada address on file for Epic Games. Postal code H3A 2Y1.

Second address on file

Epic GamesCrossroads Boulevard 620Cary 27518

The database lists this as a second address for Epic Games. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Write the address as printed

    The envelope reads 1981 McGill College, Suite 600, H3A 2Y1 Montreal, Canada. Match the spacing and the box or street line exactly as printed.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Epic Games has moved.

  3. Send it by certified mail

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the records

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The cancellation letter

The request itself is short: Epic Games is asked to end the account, stop the charges and confirm in writing, with the account email or gamer tag, the platform you pay through and the subscription name where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Epic Games 1981 McGill College Suite 600 H3A 2Y1 Montreal Canada

To whom it may concern,

I am cancelling my account with Epic Games, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Epic Games for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Epic Games