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Where to send your Epic cancellation letter

Read the addresses on this page next to the full guide to cancelling Epic.

The addresses we hold

The address a cancellation letter to Epic needs, and every other address we hold, starting in Verona: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

Epic1979 Milky WayVerona, WI 53593

Wisconsin, ZIP 53593: where mail for Epic is delivered.

Second address on file

EpicMcGillivray Boulevard 1730R3C 3V6 WinnipegCanada

The database lists this as a second address for Epic. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Write the address as printed

    The envelope reads 1979 Milky Way, Verona, WI 53593. Match the spacing and the box or street line exactly as printed.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it certified

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep what the post office gives you

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The cancellation letter

What the letter to Epic says: one clear cancellation request, no reasons given, the account email or gamer tag, the platform you pay through and the subscription name quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Epic 1979 Milky Way Verona, WI 53593

To whom it may concern,

I am cancelling my account with Epic, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Epic for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Epic