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Cancel your Explore subscription by mail

Explore deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Post for Explore is handled in Markham, Canada, which is where your letter is headed.

Let Postbye cancel Explore for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Explore.

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  • 3 Explore cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Explore by mail

  1. Gather your account details

    Explore will look your account up from what the letter says, so check the name and email on the account and, if you have one, an account or customer number first.

  2. Write your request

    Postbye turns the request into a finished English letter headed “Subject: Cancellation Request – [your name]”: close the Explore account, stop every charge and reply in writing.

  3. Send the letter by certified mail

    Send it certified to Markham, Canada, copying the address from the next section letter for letter, and keep the receipt slip.

  4. Save the tracking record

    The receipt dates your request. Look at your next statement for any Explore charge after that date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Explore cancellation letter goes

ExploreCochrane Drive 62500L3R 9R9 MarkhamCanada

Explore can be reached by post at Cochrane Drive 625, 00, L3R 9R9 Markham, Canada.

Markham is in Ontario, Canada; the postal code to quote is L3R 9R9.

Your name, address and email appear in a short block labelled Account holder, Billing address on file and Email on file, under the greeting “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Explore, with the envelope wording

Before you cancel Explore, check these

  • Use the same name and email as on the account. A mismatch can delay the request.
  • Check your next statement: no charge should appear after the cancellation date.
  • Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Explore for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Explore

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

Explore cancellation at a glance

How Explore accepts cancellations
By mailed letter
Mailing address on file
Explore Cochrane Drive 625 00 L3R 9R9 Markham Canada
Country
Canada
Letter language
English (template en-generic)
Added to the database
May 19, 2026
Data last checked

Explore cancellation questions

Where do I send my Explore cancellation letter?

Address the letter to Explore, Cochrane Drive 625, 00, L3R 9R9 Markham, Canada.

What do I need to cancel Explore?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Explore has on file.

Will Explore confirm my cancellation?

The letter asks Explore to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Explore received the request. If a charge posts after that date, quote the receipt with your copy of the letter.