Skip to content

Where to send your Explore cancellation letter

Read the addresses on this page next to the full guide to cancelling Explore.

The addresses we hold

Everything we hold on where Explore takes its post: the L3R 9R9 Markham delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

ExploreCochrane Drive 62500L3R 9R9 MarkhamCanada

The Canada address on file for Explore. Postal code L3R 9R9.

How to address the envelope

  1. Use the address letter for letter

    The envelope reads Cochrane Drive 625, 00, L3R 9R9 Markham, Canada. Match the spacing and the box or street line exactly as printed.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it by certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the records

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

Your letter to Explore

Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Explore Cochrane Drive 625 00 L3R 9R9 Markham Canada

To whom it may concern,

I am cancelling my account with Explore, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Explore for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Explore