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Where to send your Fibrestream cancellation letter

Read the addresses on this page next to the full guide to cancelling Fibrestream.

The addresses we hold

If you are writing to Fibrestream, this is the page with the address on it: Toronto, M5V 1T5, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

FibrestreamAdelaide Street West 530M5V 1T5 TorontoCanada

The Canada address on file for Fibrestream. Postal code M5V 1T5.

How to address the envelope

  1. Write the address as printed

    The front of the envelope carries Adelaide Street West 530, M5V 1T5 Toronto, Canada and nothing else in the address block. Check the M5V 1T5 digit by digit before it goes in the post.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Ask for certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep what the post office gives you

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter to send

What the letter to Fibrestream says: one clear cancellation request, no reasons given, the account number, the phone number or service address being cancelled and the name on the account quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Fibrestream Adelaide Street West 530 M5V 1T5 Toronto Canada

To whom it may concern,

I am cancelling my account with Fibrestream, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Fibrestream for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Fibrestream