Where to send your Fido cancellation letter
Read the addresses on this page next to the full guide to cancelling Fido.
The addresses we hold
Where a cancellation letter to Fido should be sent: the verified Toronto address below, plus the other addresses on file, and how to write them on the envelope.
Where the letter goesMailing address
FidoBloor Street East 333M4W 1G9 TorontoCanadaThe Canada address on file for Fido. Postal code M4W 1G9.
How to address the envelope
Copy it exactly onto the envelope
One address block, copied whole: Bloor Street East 333, M4W 1G9 Toronto, Canada. If any line differs from the card above, start the envelope again.
Add your return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Fido has moved.
Certified mail, not a courier
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep the proof together
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The cancellation letter
What the letter to Fido says: one clear cancellation request, no reasons given, the account number, the phone number or service address being cancelled and the name on the account quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Fido Bloor Street East 333 M4W 1G9 Toronto Canada
To whom it may concern,
I am cancelling my account with Fido, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Fido for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.