Where to send your Gmx Promail cancellation letter
Read the addresses on this page next to the full guide to cancelling Gmx Promail.
The addresses we hold
Every address our database holds for Gmx Promail, with the Karlsruhe one a cancellation letter goes to first and the envelope wording that matches it.
Where the letter goesMailing address
Gmx PromailBrauerstraße 4876135 KarlsruheGermanyThe Germany address on file for Gmx Promail. Postal code 76135.
How to address the envelope
Use the address letter for letter
The envelope reads Brauerstraße 48, 76135 Karlsruhe, Germany. Match the spacing and the box or street line exactly as printed.
Add your return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Gmx Promail has moved.
Send it by certified mail
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep the records
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
The letter to send
The letter below asks Gmx Promail to end the account, stop further charges and confirm in writing. Put the account email, the plan or product name and the invoice or order number from your latest receipt in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Gmx Promail Brauerstraße 48 76135 Karlsruhe Germany
To whom it may concern,
I am cancelling my account with Gmx Promail, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Gmx Promail for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.