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Where to send your Grab cancellation letter

Read the addresses on this page next to the full guide to cancelling Grab.

The addresses we hold

This page shows every mailing address we hold for Grab, starting with the one a cancellation letter should go to in Singapore, 138498, and how to address the envelope so it arrives without a query.

Where the letter goesMailing address

GrabMedia Close138498 SingaporeSingapore

The Singapore address on file for Grab. Postal code 138498.

How to address the envelope

  1. Write the address as printed

    One address block, copied whole: Media Close, 138498 Singapore, Singapore. If any line differs from the card above, start the envelope again.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Buy the certified service

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the proof together

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The cancellation letter

The letter below asks Grab to end the account, stop further charges and confirm in writing. Put your member number, the name on the membership and the renewal date shown on your latest invoice in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Grab Media Close 138498 Singapore Singapore

To whom it may concern,

I am cancelling my account with Grab, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Grab for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Grab