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Cancel your Grab subscription by mail

For Grab the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Our database has Grab's mailing address in Singapore, Singapore.

Let Postbye cancel Grab for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Grab.

  • 4.8 from 2,931 reviews
  • 3 Grab cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Grab by mail

  1. Get your account details together

    Before writing, collect your member number, the name on the membership and the renewal date shown on your latest invoice. Grab can only act on a request it can match to an account.

  2. Write your request

    Ask Grab to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Cancellation Request – [your name]”.

  3. Send it by certified mail

    Address the envelope to Grab, Singapore, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.

  4. Keep the proof of delivery

    File the receipt with the letter. A Grab charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Grab cancellation letter goes

GrabMedia Close138498 SingaporeSingapore

Grab can be reached by post at Media Close, 138498 Singapore, Singapore.

Copy the postal code 138498 exactly: it is what routes the letter to Singapore, Singapore.

Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Account holder, Billing address on file and Email on file.

Prefer to write it yourself? Use our letter template

Every address we hold for Grab, with the envelope wording

Before you cancel Grab, check these

  • Ask for written confirmation of the end date and keep the proof of delivery.
  • Find the renewal date. Memberships often renew on the anniversary of joining.
  • Household or family members can be billed on one account. Name the primary member.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Grab for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Grab

Cancelling a membership

Memberships renew on the anniversary of joining and may be cancelled at a counter, online or in writing depending on the organisation, so a written request names the member number and the end date.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Log in on grab.com before you write; the billing page names the party that takes your money.

Grab cancellation at a glance

How Grab accepts cancellations
By mailed letter
Mailing address on file
Grab Media Close 138498 Singapore Singapore
Country
Singapore
Letter language
English (template en-generic)
Website
grab.com
Category (from the company name)
Memberships & clubs
Added to the database
May 19, 2026
Data last checked

Grab cancellation questions

Where do I send my Grab cancellation letter?

Address the letter to Grab, Media Close, 138498 Singapore, Singapore.

What should I check before I cancel Grab?

For a membership: find the renewal date. Memberships often renew on the anniversary of joining.

What do I need to cancel Grab?

Have your member number, the name on the membership and the renewal date shown on your latest invoice to hand. The details in the letter need to match what Grab has on file.

Will Grab confirm my cancellation?

The letter asks Grab to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Grab received the request. If a charge posts after that date, quote the receipt with your copy of the letter.