Cancel your Hello Bike subscription by mail
To end a Hello Bike subscription you write to them: Hello Bike handles cancellations by post. The cancellation address on file for Hello Bike is in Shanghai, China.
Let Postbye cancel Hello Bike for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Hello Bike.
- 4.8 from 2,931 reviews
- 2 Hello Bike cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Hello Bike by mail
Start with your account details
Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Hello Bike has on file.
Write your request
Because Hello Bike is dealt with in Chinese, the letter is written in Chinese (template zh). Subject: “主题：取消请求 – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.
Post the letter
Take the letter to the post office and ask for certified delivery to 201100 Shanghai. Keep the tracking number it gives you.
File the delivery record
The receipt dates your request. Look at your next statement for any Hello Bike charge after that date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Hello Bike cancellation letter goes
Written requests to Hello Bike go to 上海市闵行区秀文路898号1幢203室, 201100 Shanghai, China.
The postcode 201100 belongs to Shanghai, China, so this is where the envelope is delivered.
The letter greets the reader with “相关负责人：”; your own details sit under the labels 账户持有人, 存档的账单地址 and 存档的电子邮件地址.
Prefer to write it yourself? Use our letter template
Every address we hold for Hello Bike, with the envelope wording
Before you cancel Hello Bike, check these
- Check your next statement: no charge should appear after the cancellation date.
- Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
- Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Hello Bike for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.
A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.
Hello Bike cancellation at a glance
- How Hello Bike accepts cancellations
- By mailed letter
- Mailing address on file
- Hello Bike 上海市闵行区秀文路898号1幢203室 201100 Shanghai China
- Country
- China
- Letter language
- Chinese (template zh)
- Added to the database
- September 29, 2026
- Data last checked
