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Where to send your Hello Bike cancellation letter

Read the addresses on this page next to the full guide to cancelling Hello Bike.

The addresses we hold

Every address our database holds for Hello Bike, with the Shanghai one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

Hello Bike上海市闵行区秀文路898号1幢203室201100 ShanghaiChina

The China address on file for Hello Bike. Postal code 201100.

How to address the envelope

  1. Use the address letter for letter

    Copy 上海市闵行区秀文路898号1幢203室, 201100 Shanghai, China letter for letter. A wrong digit in 201100 is enough to send the letter on a detour.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Buy the certified service

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the proof together

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter to send

The request itself is short: Hello Bike is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Hello Bike 上海市闵行区秀文路898号1幢203室 201100 Shanghai China

To whom it may concern,

I am cancelling my account with Hello Bike, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Hello Bike for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Hello Bike