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Cancel your Hera subscription by mail

Hera takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Hera receives written requests in Imola, Italy.

Let Postbye cancel Hera for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Hera.

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  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Hera by mail

  1. Gather your account details

    Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Hera has on file.

  2. Write your request

    Postbye drafts the request in Italian, the language of Italy, with “Oggetto: Richiesta di cancellazione – [your name]” as the subject line. It asks Hera to close the subscription, stop billing and confirm in writing.

  3. Post it with proof of delivery

    Take the letter to the post office and ask for certified delivery to 40026 Imola. Keep the tracking number it gives you.

  4. Save the tracking record

    File the receipt with the letter. A Hera charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Hera cancellation letter goes

HeraVia Molino Rosso 840026 ImolaItaly

Hera takes its post at Via Molino Rosso 8, 40026 Imola, Italy, which is where a cancellation letter belongs.

Copy the postal code 40026 exactly: it is what routes the letter to Emilia-Romagna, Italy.

The letter greets the reader with “A chi di competenza,”; your own details sit under the labels Titolare dell'account, Indirizzo di fatturazione registrato and Email registrata.

Prefer to write it yourself? Use our letter template

Every address we hold for Hera, with the envelope wording

Before you cancel Hera, check these

  • Check your next statement: no charge should appear after the cancellation date.
  • Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Hera for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Hera

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Hera cancellation at a glance

How Hera accepts cancellations
By mailed letter
Mailing address on file
Hera Via Molino Rosso 8 40026 Imola Italy
Country
Italy
Letter language
Italian (template it)
Added to the database
May 13, 2026
Data last checked

Hera cancellation questions

Where do I send my Hera cancellation letter?

Address the letter to Hera, Via Molino Rosso 8, 40026 Imola, Italy.

Which language is my Hera letter written in?

Italian. Hera's address is in Italy, so the letter is prepared from the Italian template under the subject line “Oggetto: Richiesta di cancellazione – [your name]”.

What do I need to cancel Hera?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Hera has on file.

Will Hera confirm my cancellation?

The letter asks Hera to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Hera received the request. If a charge posts after that date, quote the receipt with your copy of the letter.