Where to send your Hera cancellation letter
Read the addresses on this page next to the full guide to cancelling Hera.
The addresses we hold
If you are writing to Hera, this is the page with the address on it: Imola, 40026, plus what to write on the envelope and how to prove it arrived.
Where the letter goesMailing address
HeraVia Molino Rosso 840026 ImolaItalyThe Italy address on file for Hera. Postal code 40026.
How to address the envelope
Write the address as printed
Copy Via Molino Rosso 8, 40026 Imola, Italy letter for letter. A wrong digit in 40026 is enough to send the letter on a detour.
Add the return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Ask for certified mail
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep the records
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
Your letter to Hera
A plain, dated letter to Hera asking for the cancellation, the end of every charge and written confirmation. Have the name and email on the account and, if you have one, an account or customer number to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Hera Via Molino Rosso 8 40026 Imola Italy
To whom it may concern,
I am cancelling my account with Hera, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Hera for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.