Where to send your Hetzner cancellation letter
Read the addresses on this page next to the full guide to cancelling Hetzner.
The addresses we hold
If you are writing to Hetzner, this is the page with the address on it: Gunzenhausen, 91710, plus what to write on the envelope and how to prove it arrived.
Where the letter goesMailing address
HetznerIndustriestraße 2591710 GunzenhausenGermanyThe Germany address on file for Hetzner. Postal code 91710.
How to address the envelope
Write the address as printed
Copy Industriestraße 25, 91710 Gunzenhausen, Germany letter for letter. A wrong digit in 91710 is enough to send the letter on a detour.
Add your return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Hetzner has moved.
Ask for certified mail
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Gunzenhausen is traceable from the article number until it is signed for.
Keep what the post office gives you
Hold on to the letter copy, the receipt and the tracking page.
The cancellation letter
What the letter to Hetzner says: one clear cancellation request, no reasons given, the account email, the domain or server name and the invoice number of the plan being cancelled quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Hetzner Industriestraße 25 91710 Gunzenhausen Germany
To whom it may concern,
I am cancelling my account with Hetzner, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Hetzner for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.