Cancel your Hetzner subscription by mail
Hetzner accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. Letters to Hetzner go to Gunzenhausen, Germany.
Let Postbye cancel Hetzner for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Hetzner.
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- 2 Hetzner cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Hetzner by mail
Find your account details
Start with the name and email on the account and, if you have one, an account or customer number, so the request to Hetzner names the right account the first time.
Put the request in writing
Postbye drafts the request in German, the language of Germany, with “Betreff: Kündigungsanfrage – [your name]” as the subject line. It asks Hetzner to close the subscription, stop billing and confirm in writing.
Post the letter
Post it by certified mail to Hetzner in Gunzenhausen, Germany, using the exact address below, and note the tracking number.
Keep the proof of delivery
Once the letter is delivered, the date on the receipt is the date Hetzner was told. Compare it with your statements over the next billing cycle.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Hetzner cancellation letter goes
Hetzner lists Industriestraße 25, 91710 Gunzenhausen, Germany as its mailing address.
The postcode 91710 belongs to Bayern, Germany, so this is where the envelope is delivered.
The letter greets the reader with “Sehr geehrte Damen und Herren,”; your own details sit under the labels Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse.
Prefer to write it yourself? Use our letter template
Every address we hold for Hetzner, with the envelope wording
Before you cancel Hetzner, check these
- Check your next statement: no charge should appear after the cancellation date.
- Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
- Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Hetzner for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
Hetzner cancellation at a glance
- How Hetzner accepts cancellations
- By mailed letter
- Mailing address on file
- Hetzner Industriestraße 25 91710 Gunzenhausen Germany
- Country
- Germany
- Letter language
- German (template de)
- Added to the database
- May 19, 2026
- Data last checked
