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Cancel your High5 subscription by mail

High5 takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. High5 receives written requests in Schlüsselfeld, Germany.

Let Postbye cancel High5 for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with High5.

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  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel High5 by mail

  1. Note your account details

    Put the name and email on the account and, if you have one, an account or customer number in front of you before you write: the request to High5 is only as good as the details it quotes.

  2. Set out the request

    High5 is based in Germany, so the letter goes out in German, built from our German template. Subject line: “Betreff: Kündigungsanfrage – [your name]”. It asks for the subscription to end, for further charges to stop and for written confirmation.

  3. Send the letter by certified mail

    Send it certified to Schlüsselfeld, Germany, copying the address from the next section letter for letter, and keep the receipt slip.

  4. Save the tracking record

    Keep the tracking record with your copy of the letter. If High5 bills you after the date it received the request, you have the dates to point to.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your High5 cancellation letter goes

High5Tannenberg 496132 SchlüsselfeldGermany

High5 takes its post at Tannenberg 4, 96132 Schlüsselfeld, Germany, which is where a cancellation letter belongs.

The postcode 96132 belongs to Bayern, Germany, so this is where the envelope is delivered.

Your details go in a block headed by Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse, and the opening line is “Sehr geehrte Damen und Herren,”.

Prefer to write it yourself? Use our letter template

Every address we hold for High5, with the envelope wording

Before you cancel High5, check these

  • Check your next statement: no charge should appear after the cancellation date.
  • Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel High5 for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel High5

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

High5 cancellation at a glance

How High5 accepts cancellations
By mailed letter
Mailing address on file
High5 Tannenberg 4 96132 Schlüsselfeld Germany
Country
Germany
Letter language
German (template de)
Added to the database
May 19, 2026
Data last checked

High5 cancellation questions

Where do I send my High5 cancellation letter?

Address the letter to High5, Tannenberg 4, 96132 Schlüsselfeld, Germany.

Which language is my High5 letter written in?

German. High5's address is in Germany, so the letter is prepared from the German template under the subject line “Betreff: Kündigungsanfrage – [your name]”.

What do I need to cancel High5?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what High5 has on file.

Will High5 confirm my cancellation?

The letter asks High5 to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date High5 received the request. If a charge posts after that date, quote the receipt with your copy of the letter.