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Where to send your High5 cancellation letter

Read the addresses on this page next to the full guide to cancelling High5.

The addresses we hold

If you are writing to High5, this is the page with the address on it: Schlüsselfeld, 96132, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

High5Tannenberg 496132 SchlüsselfeldGermany

The Germany address on file for High5. Postal code 96132.

How to address the envelope

  1. Copy the address exactly

    Copy Tannenberg 4, 96132 Schlüsselfeld, Germany letter for letter. A wrong digit in 96132 is enough to send the letter on a detour.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Buy the certified service

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the records

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter to send

Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

High5 Tannenberg 4 96132 Schlüsselfeld Germany

To whom it may concern,

I am cancelling my account with High5, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel High5 for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel High5