Skip to content

Cancel your Hightail subscription by mail

Hightail accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. The cancellation address on file for Hightail is in Campbell, United States.

Let Postbye cancel Hightail for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Hightail.

  • 4.8 from 2,931 reviews
  • 3 Hightail cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Hightail by mail

  1. Collect the details you need

    Check the name and email on the account and, if you have one, an account or customer number before anything else. A request that does not match the account on file at Hightail is the easiest one to set aside.

  2. Draft the request

    State plainly that you want the Hightail account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – Hightail”).

  3. Send it by certified mail

    Post it by certified mail to Hightail in Campbell, United States, using the exact address below, and note the tracking number.

  4. File the delivery record

    Delivery confirmation is your evidence that Hightail was asked. Watch the next statement or two for any further Hightail charge.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Hightail cancellation letter goes

HightailSouth Bascom Avenue 1919650Campbell 95008

Hightail takes its post at South Bascom Avenue 1919, 650, Campbell 95008, which is where a cancellation letter belongs.

ZIP code 95008 places the address in Santa Clara County, in the United States.

The letter is addressed “To Whom It May Concern,” and its details block uses the labels Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Hightail, with the envelope wording

Before you cancel Hightail, check these

  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Hightail for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Hightail

How cancelling by mail works

A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Hightail cancellation at a glance

How Hightail accepts cancellations
By mailed letter
Mailing address on file
Hightail South Bascom Avenue 1919 650 Campbell 95008
Country
United States
Letter language
English (template en)
Added to the database
May 6, 2026
Data last checked

Hightail cancellation questions

Where do I send my Hightail cancellation letter?

Address the letter to Hightail, South Bascom Avenue 1919, 650, Campbell 95008.

How long does a cancellation letter to Hightail take?

Hightail's address is in Santa Clara County. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

What do I need to cancel Hightail?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Hightail has on file.

Will Hightail confirm my cancellation?

The letter asks Hightail to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Hightail received the request. If a charge posts after that date, quote the receipt with your copy of the letter.