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Where to send your Hightail cancellation letter

Read the addresses on this page next to the full guide to cancelling Hightail.

The addresses we hold

This page shows every mailing address we hold for Hightail, starting with the one a cancellation letter should go to in Campbell, 95008, and how to address the envelope so it arrives without a query.

Where the letter goesMailing address

HightailSouth Bascom Avenue 1919650Campbell 95008

Campbell, ZIP 95008: where mail for Hightail is delivered.

How to address the envelope

  1. Copy it exactly onto the envelope

    Write out South Bascom Avenue 1919, 650, Campbell 95008 as shown above, including the 95008 postal code, exactly as printed.

  2. Add the return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Hightail has moved.

  3. Send it certified

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. File the receipt with your copy

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter to send

The letter below asks Hightail to end the account, stop further charges and confirm in writing. Put the account email, the domain or server name and the invoice number of the plan being cancelled in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Hightail South Bascom Avenue 1919 650 Campbell 95008

To whom it may concern,

I am cancelling my account with Hightail, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Hightail for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Hightail