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Cancel your Hitpaw subscription by mail

Hitpaw deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Our database has Hitpaw's mailing address in Tsuen Wan, Hong Kong.

Let Postbye cancel Hitpaw for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Hitpaw.

  • 4.8 from 2,931 reviews
  • 2 Hitpaw cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Hitpaw by mail

  1. Start with your account details

    Put the name and email on the account and, if you have one, an account or customer number in front of you before you write: the request to Hitpaw is only as good as the details it quotes.

  2. Set out the request

    Ask Hitpaw to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Cancellation Request – [your name]”.

  3. Post it with proof of delivery

    Post it by certified mail to Hitpaw in Tsuen Wan, Hong Kong, using the exact address below, and note the tracking number.

  4. Keep the proof of delivery

    File the receipt with the letter. A Hitpaw charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Hitpaw cancellation letter goes

Hitpaw11 Hoi Shing RoadSuite 902, One Midtown000 Tsuen WanHong Kong

For a letter to Hitpaw, use 11 Hoi Shing Road, Suite 902, One Midtown, 000 Tsuen Wan, Hong Kong.

The postcode 000 belongs to New Territories, Hong Kong, so this is where the envelope is delivered.

The letter is addressed “To Whom It May Concern,” and its details block uses the labels Account holder, Billing address on file and Email on file.

Prefer to write it yourself? Use our letter template

Every address we hold for Hitpaw, with the envelope wording

Before you cancel Hitpaw, check these

  • Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Hitpaw for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Hitpaw

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

Hitpaw cancellation at a glance

How Hitpaw accepts cancellations
By mailed letter
Mailing address on file
Hitpaw 11 Hoi Shing Road Suite 902, One Midtown 000 Tsuen Wan Hong Kong
Country
Hong Kong
Letter language
English (template en-generic)
Added to the database
April 30, 2026
Data last checked

Hitpaw cancellation questions

Where do I send my Hitpaw cancellation letter?

Address the letter to Hitpaw, 11 Hoi Shing Road, Suite 902, One Midtown, 000 Tsuen Wan, Hong Kong.

What do I need to cancel Hitpaw?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Hitpaw has on file.

Will Hitpaw confirm my cancellation?

The letter asks Hitpaw to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Hitpaw received the request. If a charge posts after that date, quote the receipt with your copy of the letter.