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Where to send your Hitpaw cancellation letter

Read the addresses on this page next to the full guide to cancelling Hitpaw.

The addresses we hold

Where a cancellation letter to Hitpaw should be sent: the verified Tsuen Wan address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

Hitpaw11 Hoi Shing RoadSuite 902, One Midtown000 Tsuen WanHong Kong

The Hong Kong address on file for Hitpaw. Postal code 000.

How to address the envelope

  1. Copy the address exactly

    Address the envelope to 11 Hoi Shing Road, Suite 902, One Midtown, 000 Tsuen Wan, Hong Kong. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Ask for certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. File the receipt with your copy

    Hold on to the letter copy, the receipt and the tracking page.

Your letter to Hitpaw

What the letter to Hitpaw says: one clear cancellation request, no reasons given, the account email, the plan or product name and the invoice or order number from your latest receipt quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Hitpaw 11 Hoi Shing Road Suite 902, One Midtown 000 Tsuen Wan Hong Kong

To whom it may concern,

I am cancelling my account with Hitpaw, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Keep reading

The full guide to cancelling this company, our letter template and the postal guides.

Let Postbye cancel Hitpaw for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Hitpaw