Cancel your Hola subscription by mail
Hola deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Post for Hola is handled in Madrid, Spain, which is where your letter is headed.
Let Postbye cancel Hola for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Hola.
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- 2 Hola cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Hola by mail
Find your account details
Put the name and email on the account and, if you have one, an account or customer number in front of you before you write: the request to Hola is only as good as the details it quotes.
Set out the request
Hola is based in Spain, so the letter goes out in Spanish, built from our Spanish template. Subject line: “Asunto: Solicitud de cancelación – [your name]”. It asks for the subscription to end, for further charges to stop and for written confirmation.
Mail it with tracking
Address the envelope to Hola, Madrid, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.
Hold on to the receipt
Delivery confirmation is your evidence that Hola was asked. Watch the next statement or two for any further Hola charge.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Hola cancellation letter goes
For a letter to Hola, use Calle Velázquez 95, 28006 Madrid, Spain.
The envelope is going to Madrid in Comunidad de Madrid, Spain, so the postcode 28006 must be on the front.
Your name, address and email appear in a short block labelled Titular de la cuenta, Dirección de facturación registrada and Correo electrónico registrado, under the greeting “A quien corresponda,”.
Prefer to write it yourself? Use our letter template
Before you cancel Hola, check these
- Use the same name and email as on the account. A mismatch can delay the request.
- Check your next statement: no charge should appear after the cancellation date.
- Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Hola for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.
A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.
Hola cancellation at a glance
- How Hola accepts cancellations
- By mailed letter
- Mailing address on file
- Hola Calle Velázquez 95 28006 Madrid Spain
- Country
- Spain
- Letter language
- Spanish (template es)
- Added to the database
- May 26, 2026
- Data last checked
