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Where to send your Id True cancellation letter

Read the addresses on this page next to the full guide to cancelling Id True.

The addresses we hold

Where a cancellation letter to Id True should be sent: the verified Phoenix address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

Id True24 W Camelback RoadSuite 485Phoenix, AZ 85013

Id True takes its post at this Arizona address (ZIP 85013).

How to address the envelope

  1. Use the address letter for letter

    One address block, copied whole: 24 W Camelback Road, Suite 485, Phoenix, AZ 85013. If any line differs from the card above, start the envelope again.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep the records

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The cancellation letter

What the letter to Id True says: one clear cancellation request, no reasons given, the account or subscription number, the email the plan was bought with and the address or devices it covers quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Id True 24 W Camelback Road Suite 485 Phoenix, AZ 85013

To whom it may concern,

I am cancelling my account with Id True, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Id True for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Id True