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Cancel your Id True subscription by mail

Id True deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Id True receives written requests in Phoenix, United States.

Let Postbye cancel Id True for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Id True.

  • 4.8 from 2,931 reviews
  • 2 Id True cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Id True by mail

  1. Note your account details

    Id True will look your account up from what the letter says, so check the account or subscription number, the email the plan was bought with and the address or devices it covers first.

  2. Write the cancellation request

    Postbye turns the request into a finished English letter headed “Subject: Subscription termination – Id True”: close the Id True account, stop every charge and reply in writing.

  3. Post the letter

    Take the letter to the post office and ask for certified delivery to 85013 Phoenix. Keep the tracking number it gives you.

  4. Keep proof the letter arrived

    Keep the tracking record with your copy of the letter. If Id True bills you after the date it received the request, you have the dates to point to.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Id True cancellation letter goes

Id True24 W Camelback RoadSuite 485Phoenix, AZ 85013

Id True can be reached by post at 24 W Camelback Road, Suite 485, Phoenix, AZ 85013.

With ZIP 85013, the address sits in Arizona and the letter never leaves the United States postal system.

Your name, address and email appear in a short block labelled Name, Address and E-mail, under the greeting “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Id True, with the envelope wording

Before you cancel Id True, check these

  • Monitored plans can run on a fixed term. Check your agreement for the end date and any early-termination fee.
  • Software plans may auto-renew a few days before the term ends. Send the request ahead of the renewal date.
  • Ask for every product on the account to be cancelled, including add-on devices and extra protection tiers.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Id True for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Id True

Cancelling a security or identity-protection subscription

Security subscriptions often auto-renew and monitored plans can sit on a fixed contract term, so it matters when the request reaches the provider and whether it covers every device or location.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

Id True cancellation at a glance

How Id True accepts cancellations
By mailed letter
Mailing address on file
Id True 24 W Camelback Road Suite 485 Phoenix, AZ 85013
Country
United States
Letter language
English (template en)
Category (from the company name)
Security & identity
Added to the database
April 30, 2026
Data last checked

Id True cancellation questions

Where do I send my Id True cancellation letter?

Address the letter to Id True, 24 W Camelback Road, Suite 485, Phoenix, AZ 85013.

How long does a cancellation letter to Id True take?

Id True's address is in Arizona. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

What do I need to cancel Id True?

Have the account or subscription number, the email the plan was bought with and the address or devices it covers to hand. The details in the letter need to match what Id True has on file.

Will Id True confirm my cancellation?

The letter asks Id True to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Id True received the request. If a charge posts after that date, quote the receipt with your copy of the letter.