Cancel your Indigo subscription by mail
Directly with Indigo, the way to cancel is: Online via your Indigo Neo account (site or app). Notice rule: Monthly: 1-month commitment, cancellation possible at each month end. Quarterly: 3 months. Annual: 12 months.
Let Postbye cancel Indigo for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Indigo.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Indigo by mail
Gather your account details
Indigo will look your account up from what the letter says, so check your member number, the name on the membership and the renewal date shown on your latest invoice first.
Draft the request
The request is prepared in French (template fr), under the subject line “Objet : Demande d'annulation – [your name]”: end the subscription, stop all further charges and confirm in writing to you.
Post it with proof of delivery
Mail the letter by certified mail to the Puteaux address in the next section, and keep the tracking number.
Keep proof the letter arrived
It shows the date Indigo received your letter. Check your next statement: no Indigo charge should post after the cancellation date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Indigo cancellation letter goes
For a letter to Indigo, use Place des Degrés 1, 92800 Puteaux, France.
The envelope is going to Puteaux in Île-de-France, France, so the postcode 92800 must be on the front.
The letter is addressed “À qui de droit,” and its details block uses the labels Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré.
Prefer to write it yourself? Use our letter template
Before you cancel Indigo, check these
Notice period: Monthly: 1-month commitment, cancellation possible at each month end. Quarterly: 3 months. Annual: 12 months. Work out your cancellation deadline.
- All subscriptions are fixed-term and tacitly renewed at expiry
- Monthly: cancellation possible only at month end
- Quarterly and annual terms carry a 3-month and 12-month commitment
- Account deletion takes effect only after current subscriptions end and with no unpaid amounts
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Indigo for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a membership
Memberships renew on the anniversary of joining and may be cancelled at a counter, online or in writing depending on the organisation, so a written request names the member number and the end date.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
Indigo lets you cancel directly (online via your Indigo Neo account (site or app)). A letter is the fallback that leaves a dated record when the direct route fails.
Indigo cancellation at a glance
- How Indigo accepts cancellations
- Online via your Indigo Neo account (site or app)
- Mailing address on file
- Indigo Place des Degrés 1 92800 Puteaux France
- Country
- France
- Letter language
- French (template fr)
- Category
- Memberships & clubs
- Checked against
- Verified on
