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Cancel your Ing subscription by mail

For Ing the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. The cancellation address on file for Ing is in Madrid, Spain.

Let Postbye cancel Ing for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Ing.

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  • Certified mail with tracking
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  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Ing by mail

  1. Start with your account details

    Have the account email, the last four digits of the linked bank account or card and the membership tier to hand. The details in the letter need to match what Ing has on file.

  2. Set out the request

    The request is prepared in Spanish (template es), under the subject line “Asunto: Solicitud de cancelación – [your name]”: end the subscription, stop all further charges and confirm in writing to you.

  3. Mail the letter with a receipt

    Use certified mail for the 28033 Madrid address in the next section, so the post office records the delivery. Write down the tracking number.

  4. Keep the proof of delivery

    File the receipt with the letter. A Ing charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Ing cancellation letter goes

IngCalle Vía de los Poblados 1F28033 MadridSpain

For a letter to Ing, use Calle Vía de los Poblados 1F, 28033 Madrid, Spain.

Madrid is the delivery town, Spain; the postal code to quote is 28033.

The database also lists Sint Michielswarande 70, Klantendienst ING Verzekeringen, 1040 Etterbeek, Belgium for Ing. Use the first address above unless your agreement names this one.

Your name, address and email appear in a short block labelled Titular de la cuenta, Dirección de facturación registrada and Correo electrónico registrado, under the greeting “A quien corresponda,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Ing, with the envelope wording

Before you cancel Ing, check these

  • Investment and credit-builder products can have their own steps for closing the underlying account.
  • Check your bank statement after the cancellation date for any further charge.
  • Settle any outstanding balance first. Closing a membership does not clear what you owe.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Ing for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Ing

Cancelling a finance or credit subscription

Finance and credit apps bill a membership fee through a linked account, so the request has to end the membership and the authorisation to take payments.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Ing cancellation at a glance

How Ing accepts cancellations
By mailed letter
Mailing address on file
Ing Calle Vía de los Poblados 1F 28033 Madrid Spain
Second address on file
Ing Sint Michielswarande 70 Klantendienst ING Verzekeringen 1040 Etterbeek Belgium
Country
Spain
Letter language
Spanish (template es)
Category (from the company name)
Finance & credit
Added to the database
May 6, 2026
Data last checked

Ing cancellation questions

Where do I send my Ing cancellation letter?

Address the letter to Ing, Calle Vía de los Poblados 1F, 28033 Madrid, Spain. The database also lists a second address, in Etterbeek, Belgium; the letter goes to the one above.

What should I check before I cancel Ing?

For a finance or credit subscription: investment and credit-builder products can have their own steps for closing the underlying account.

Which language is my Ing letter written in?

Spanish. Ing's address is in Spain, so the letter is prepared from the Spanish template under the subject line “Asunto: Solicitud de cancelación – [your name]”.

What do I need to cancel Ing?

Have the account email, the last four digits of the linked bank account or card and the membership tier to hand. The details in the letter need to match what Ing has on file.

Will Ing confirm my cancellation?

The letter asks Ing to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Ing received the request. If a charge posts after that date, quote the receipt with your copy of the letter.