Cancel your Ing subscription by mail
For Ing the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. The cancellation address on file for Ing is in Madrid, Spain.
Let Postbye cancel Ing for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Ing.
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- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Ing by mail
Start with your account details
Have the account email, the last four digits of the linked bank account or card and the membership tier to hand. The details in the letter need to match what Ing has on file.
Set out the request
The request is prepared in Spanish (template es), under the subject line “Asunto: Solicitud de cancelación – [your name]”: end the subscription, stop all further charges and confirm in writing to you.
Mail the letter with a receipt
Use certified mail for the 28033 Madrid address in the next section, so the post office records the delivery. Write down the tracking number.
Keep the proof of delivery
File the receipt with the letter. A Ing charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Ing cancellation letter goes
For a letter to Ing, use Calle Vía de los Poblados 1F, 28033 Madrid, Spain.
Madrid is the delivery town, Spain; the postal code to quote is 28033.
The database also lists Sint Michielswarande 70, Klantendienst ING Verzekeringen, 1040 Etterbeek, Belgium for Ing. Use the first address above unless your agreement names this one.
Your name, address and email appear in a short block labelled Titular de la cuenta, Dirección de facturación registrada and Correo electrónico registrado, under the greeting “A quien corresponda,”.
Prefer to write it yourself? Use our letter template
Before you cancel Ing, check these
- Investment and credit-builder products can have their own steps for closing the underlying account.
- Check your bank statement after the cancellation date for any further charge.
- Settle any outstanding balance first. Closing a membership does not clear what you owe.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Ing for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a finance or credit subscription
Finance and credit apps bill a membership fee through a linked account, so the request has to end the membership and the authorisation to take payments.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Ing cancellation at a glance
- How Ing accepts cancellations
- By mailed letter
- Mailing address on file
- Ing Calle Vía de los Poblados 1F 28033 Madrid Spain
- Second address on file
- Ing Sint Michielswarande 70 Klantendienst ING Verzekeringen 1040 Etterbeek Belgium
- Country
- Spain
- Letter language
- Spanish (template es)
- Category (from the company name)
- Finance & credit
- Added to the database
- May 6, 2026
- Data last checked