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Cancel your Mercado Pago subscription by mail

Cancelling Mercado Pago means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. Mercado Pago receives written requests in Ciudad de México, Mexico.

Let Postbye cancel Mercado Pago for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Mercado Pago.

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How to cancel Mercado Pago by mail

  1. Note your account details

    Mercado Pago will look your account up from what the letter says, so check the account email, the last four digits of the linked bank account or card and the membership tier first.

  2. Put the request in writing

    Mercado Pago is based in Mexico, so the letter goes out in Latin American Spanish, built from our Latin American Spanish template. Subject line: “Asunto: Solicitud de cancelación – [your name]”. It asks for the subscription to end, for further charges to stop and for written confirmation.

  3. Post the letter

    Send the letter to the Ciudad de México mailing address shown below by certified mail. Keep the tracking number safe.

  4. File the delivery record

    File the receipt with the letter. A Mercado Pago charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Mercado Pago cancellation letter goes

Mercado PagoBlvd. Miguel de Cervantes SaavedraNo. 161, Piso 15, Col. Granada11520 Ciudad de MéxicoMexico

For a letter to Mercado Pago, use Blvd. Miguel de Cervantes Saavedra, No. 161, Piso 15, Col. Granada, 11520 Ciudad de México, Mexico.

The postcode 11520 belongs to CDMX (Miguel Hidalgo), Mexico, so this is where the envelope is delivered.

The database also lists Avenida das Nações Unidas 3003, 06233903 São Paulo, Brazil for Mercado Pago. Use the first address above unless your agreement names this one.

Your details go in a block headed by Titular de la cuenta, Dirección de facturación registrada and Correo electrónico registrado, and the opening line is “A quien corresponda:”.

Prefer to write it yourself? Use our letter template

Every address we hold for Mercado Pago, with the envelope wording

Before you cancel Mercado Pago, check these

  • Investment and credit-builder products can have their own steps for closing the underlying account.
  • Check your bank statement after the cancellation date for any further charge.
  • Settle any outstanding balance first. Closing a membership does not clear what you owe.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Mercado Pago for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Mercado Pago

Cancelling a finance or credit subscription

Finance and credit apps bill a membership fee through a linked account, so the request has to end the membership and the authorisation to take payments.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Mercado Pago cancellation at a glance

How Mercado Pago accepts cancellations
By mailed letter
Mailing address on file
Mercado Pago Blvd. Miguel de Cervantes Saavedra No. 161, Piso 15, Col. Granada 11520 Ciudad de México Mexico
Second address on file
Mercado Pago Avenida das Nações Unidas 3003 06233903 São Paulo Brazil
Country
Mexico
Letter language
Latin American Spanish (template es-419)
Category (from the company name)
Finance & credit
Added to the database
July 1, 2026
Data last checked

Mercado Pago cancellation questions

Where do I send my Mercado Pago cancellation letter?

Address the letter to Mercado Pago, Blvd. Miguel de Cervantes Saavedra, No. 161, Piso 15, Col. Granada, 11520 Ciudad de México, Mexico. The database also lists a second address, in São Paulo, Brazil; the letter goes to the one above.

What should I check before I cancel Mercado Pago?

For a finance or credit subscription: check your bank statement after the cancellation date for any further charge.

Which language is my Mercado Pago letter written in?

Latin American Spanish. Mercado Pago's address is in Mexico, so the letter is prepared from the Latin American Spanish template under the subject line “Asunto: Solicitud de cancelación – [your name]”.

What do I need to cancel Mercado Pago?

Have the account email, the last four digits of the linked bank account or card and the membership tier to hand. The details in the letter need to match what Mercado Pago has on file.

Will Mercado Pago confirm my cancellation?

The letter asks Mercado Pago to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Mercado Pago received the request. If a charge posts after that date, quote the receipt with your copy of the letter.