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Cancel your Stripe subscription by mail

Stripe accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. The cancellation address on file for Stripe is in Toronto, Canada.

Let Postbye cancel Stripe for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Stripe.

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  • 3 Stripe cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Stripe by mail

  1. Find your account details

    Start with the account email, the last four digits of the linked bank account or card and the membership tier, so the request to Stripe names the right account the first time.

  2. Put the request in writing

    Ask Stripe to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Cancellation Request – [your name]”.

  3. Mail the letter with a receipt

    Mail the letter by certified mail to the Toronto address in the next section, and keep the tracking number.

  4. Keep proof the letter arrived

    Once the letter is delivered, the date on the receipt is the date Stripe was told. Compare it with your statements over the next billing cycle.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Stripe cancellation letter goes

Stripe176 Yonge Street 6th FloorSuite 105M5C 2L7 TorontoCanada

Written requests to Stripe go to 176 Yonge Street 6th Floor, Suite 105, M5C 2L7 Toronto, Canada.

Toronto is in ON, Canada; the postal code to quote is M5C 2L7.

The database also lists Sussex Street 1, 2000 Sydney, Australia for Stripe. Use the first address above unless your agreement names this one.

Your details go in a block headed by Account holder, Billing address on file and Email on file, and the opening line is “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Stripe, with the envelope wording

Before you cancel Stripe, check these

  • Settle any outstanding balance first. Closing a membership does not clear what you owe.
  • Ask for the direct debit or card authorisation to be ended, not only the membership.
  • Investment and credit-builder products can have their own steps for closing the underlying account.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Stripe for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Stripe

Cancelling a finance or credit subscription

Finance and credit apps bill a membership fee through a linked account, so the request has to end the membership and the authorisation to take payments.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

Stripe cancellation at a glance

How Stripe accepts cancellations
By mailed letter
Mailing address on file
Stripe 176 Yonge Street 6th Floor Suite 105 M5C 2L7 Toronto Canada
Second address on file
Stripe Sussex Street 1 2000 Sydney Australia
Country
Canada
Letter language
English (template en-generic)
Category (from the company name)
Finance & credit
Added to the database
June 19, 2026
Data last checked

Stripe cancellation questions

Where do I send my Stripe cancellation letter?

Address the letter to Stripe, 176 Yonge Street 6th Floor, Suite 105, M5C 2L7 Toronto, Canada. The database also lists a second address, in Sydney, Australia; the letter goes to the one above.

What should I check before I cancel Stripe?

For a finance or credit subscription: ask for the direct debit or card authorisation to be ended, not only the membership.

What do I need to cancel Stripe?

Have the account email, the last four digits of the linked bank account or card and the membership tier to hand. The details in the letter need to match what Stripe has on file.

Will Stripe confirm my cancellation?

The letter asks Stripe to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Stripe received the request. If a charge posts after that date, quote the receipt with your copy of the letter.