Where to send your Stripe cancellation letter
Read the addresses on this page next to the full guide to cancelling Stripe.
The addresses we hold
If you are writing to Stripe, this is the page with the address on it: Toronto, M5C 2L7, plus what to write on the envelope and how to prove it arrived.
Where the letter goesMailing address
Stripe176 Yonge Street 6th FloorSuite 105M5C 2L7 TorontoCanadaThe Canada address on file for Stripe. Postal code M5C 2L7.
Second address on file
StripeSussex Street 12000 SydneyAustraliaThe database lists this as a second address for Stripe. Use the primary address above unless your agreement names this one.
How to address the envelope
Copy the address exactly
The envelope reads 176 Yonge Street 6th Floor, Suite 105, M5C 2L7 Toronto, Canada. Match the spacing and the box or street line exactly as printed.
Add your return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Ask for certified mail
Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.
File the receipt with your copy
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The letter, written out
The letter below asks Stripe to end the account, stop further charges and confirm in writing. Put the account email, the last four digits of the linked bank account or card and the membership tier in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Stripe 176 Yonge Street 6th Floor Suite 105 M5C 2L7 Toronto Canada
To whom it may concern,
I am cancelling my account with Stripe, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Stripe for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.