Where to send your Mercado Pago cancellation letter
Read the addresses on this page next to the full guide to cancelling Mercado Pago.
The addresses we hold
Everything we hold on where Mercado Pago takes its post: the 11520 Ciudad de México delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
Mercado PagoBlvd. Miguel de Cervantes SaavedraNo. 161, Piso 15, Col. Granada11520 Ciudad de MéxicoMexicoThe Mexico address on file for Mercado Pago. Postal code 11520.
Second address on file
Mercado PagoAvenida das Nações Unidas 300306233903 São PauloBrazilThe database lists this as a second address for Mercado Pago. Use the primary address above unless your agreement names this one.
How to address the envelope
Write the address as printed
The front of the envelope carries Blvd. Miguel de Cervantes Saavedra, No. 161, Piso 15, Col. Granada, 11520 Ciudad de México, Mexico and nothing else in the address block. Check the 11520 digit by digit before it goes in the post.
Add the return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Certified mail, not a courier
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep the proof together
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The cancellation letter
The letter below asks Mercado Pago to end the account, stop further charges and confirm in writing. Put the account email, the last four digits of the linked bank account or card and the membership tier in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Mercado Pago Blvd. Miguel de Cervantes Saavedra No. 161, Piso 15, Col. Granada 11520 Ciudad de México Mexico
To whom it may concern,
I am cancelling my account with Mercado Pago, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Mercado Pago for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.