Where to send your Ing cancellation letter
Read the addresses on this page next to the full guide to cancelling Ing.
The addresses we hold
Everything we hold on where Ing takes its post: the 28033 Madrid delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
IngCalle Vía de los Poblados 1F28033 MadridSpainThe Spain address on file for Ing. Postal code 28033.
Second address on file
IngSint Michielswarande 70Klantendienst ING Verzekeringen1040 EtterbeekBelgiumThe database lists this as a second address for Ing. Use the primary address above unless your agreement names this one.
How to address the envelope
Copy the address exactly
The envelope reads Calle Vía de los Poblados 1F, 28033 Madrid, Spain. Match the spacing and the box or street line exactly as printed.
Add your return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Buy the certified service
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep the records
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
Your letter to Ing
A plain, dated letter to Ing asking for the cancellation, the end of every charge and written confirmation. Have the account email, the last four digits of the linked bank account or card and the membership tier to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Ing Calle Vía de los Poblados 1F 28033 Madrid Spain
To whom it may concern,
I am cancelling my account with Ing, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Ing for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.