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Cancel your iTunes subscription by mail

Directly with iTunes, the way to cancel is: IPhone/iPad: Settings > your name > Subscriptions > Cancel Subscription; Mac: App Store > your name > Subscriptions; Windows: Apple Music or Apple TV app > View My Account > Manage; or web at account.apple.com. Notice rule: For a trial you don't want to renew, cancel at least 24 hours before it ends.

Let Postbye cancel iTunes for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel iTunes

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Postbye is not affiliated with iTunes.

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  • 2 iTunes cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel iTunes by mail

  1. Start with your account details

    Check the account email, the plan or product name and the invoice or order number from your latest receipt before anything else. A request that does not match the account on file at iTunes is the easiest one to set aside.

  2. Put the request in writing

    Postbye turns the request into a finished English letter headed “Subject: Subscription termination – iTunes”: close the iTunes account, stop every charge and reply in writing.

  3. Post the letter

    Take the letter to the post office and ask for certified delivery to 95014 Cupertino. Keep the tracking number it gives you.

  4. Hold on to the receipt

    The receipt dates your request. Look at your next statement for any iTunes charge after that date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your iTunes cancellation letter goes

iTunes1 Apple Park WayCupertino, CA 95014

Written requests to iTunes go to 1 Apple Park Way, Cupertino, CA 95014.

Cupertino, California 95014 is a United States address, so ordinary certified mail reaches it.

Your name, address and email appear in a short block labelled Name, Address and E-mail, under the greeting “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for iTunes, with the envelope wording

Before you cancel iTunes, check these

Notice period: For a trial you don't want to renew, cancel at least 24 hours before it ends. Work out your cancellation deadline.

  • If no Cancel button appears or red expiration text shows, it is already canceled
  • You cannot cancel a family member's subscription; they must cancel from the Apple Account on the receipt
  • Subscriptions billed by carriers or other providers must be canceled through them
  • No Apple receipt means another company bills you and you must contact them

If you pay through someone else

  • If Google Play bills you, cancel in the Google Play app
  • Carrier or other provider subscriptions: cancel with that provider

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel iTunes for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel iTunes

Cancelling a software or app subscription

Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.

If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.

iTunes lets you cancel directly (IPhone/iPad: Settings > your name > Subscriptions > Cancel Subscription; Mac: App Store > your name > Subscriptions; Windows: Apple Music or Apple TV app > View My Account > Manage; or web at account.apple.com). A letter is the fallback that leaves a dated record when the direct route fails.

iTunes cancellation at a glance

How iTunes accepts cancellations
IPhone/iPad: Settings > your name > Subscriptions > Cancel Subscription; Mac: App Store > your name > Subscriptions; Windows: Apple Music or Apple TV app > View My Account > Manage; or web at account.apple.com
Mailing address on file
iTunes 1 Apple Park Way Cupertino, CA 95014
Country
United States
Letter language
English (template en)
Category
Software & apps
Checked against
Verified on

iTunes cancellation questions

Where do I send my iTunes cancellation letter?

Address the letter to iTunes, 1 Apple Park Way, Cupertino, CA 95014.

How long does a cancellation letter to iTunes take?

iTunes's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

What should I check before I cancel iTunes?

For a software or app subscription: team and business plans are billed per seat. Name the plan and the number of seats in the request.

What do I need to cancel iTunes?

Have the account email, the plan or product name and the invoice or order number from your latest receipt to hand. The details in the letter need to match what iTunes has on file.

Will iTunes confirm my cancellation?

The letter asks iTunes to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date iTunes received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

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