Where to send your Ja Mobil cancellation letter
Read the addresses on this page next to the full guide to cancelling Ja Mobil.
The addresses we hold
If you are writing to Ja Mobil, this is the page with the address on it: Köln, 50823, plus what to write on the envelope and how to prove it arrived.
Where the letter goesMailing address
Ja MobilWeinsbergstraße 7050823 KölnGermanyThe Germany address on file for Ja Mobil. Postal code 50823.
How to address the envelope
Use the address letter for letter
The envelope reads Weinsbergstraße 70, 50823 Köln, Germany. Match the spacing and the box or street line exactly as printed.
Add the return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Certified mail, not a courier
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
File the receipt with your copy
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
Your letter to Ja Mobil
The letter below asks Ja Mobil to end the account, stop further charges and confirm in writing. Put the account number, the phone number or service address being cancelled and the name on the account in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Ja Mobil Weinsbergstraße 70 50823 Köln Germany
To whom it may concern,
I am cancelling my account with Ja Mobil, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Ja Mobil for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.