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Where to send your Jagex cancellation letter

Read the addresses on this page next to the full guide to cancelling Jagex.

The addresses we hold

The addresses below are what our database holds for Jagex, first the one a cancellation letter belongs to in Cambridge, then the others, so you can tell them apart.

Where the letter goesMailing address

JagexMilton RoadCB4 0GA CambridgeUnited Kingdom

The United Kingdom address on file for Jagex. Postal code CB4 0GA.

Second address on file

Jagex220 Cambridge Science Park Milton RdCB4 0WA Cambridge CB4 0WAUnited Kingdom

The database lists this as a second address for Jagex. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy the address exactly

    Copy Milton Road, CB4 0GA Cambridge, United Kingdom letter for letter. A wrong digit in CB4 0GA is enough to send the letter on a detour.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Ask for certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

Your letter to Jagex

The letter below asks Jagex to end the account, stop further charges and confirm in writing. Put the account email or gamer tag, the platform you pay through and the subscription name in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Jagex Milton Road CB4 0GA Cambridge United Kingdom

To whom it may concern,

I am cancelling my account with Jagex, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Jagex for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Jagex