Where to send your JD.com cancellation letter
Read the addresses on this page next to the full guide to cancelling JD.com.
The addresses we hold
Everything we hold on where JD.com takes its post: the 100176 Beijing delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
JD.com北京市北京经济技术开发区科创十一街18号C座2层201室100176 BeijingChinaThe China address on file for JD.com. Postal code 100176.
How to address the envelope
Use the address letter for letter
One address block, copied whole: 北京市北京经济技术开发区科创十一街18号C座2层201室, 100176 Beijing, China. If any line differs from the card above, start the envelope again.
Add the return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it certified
Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.
Keep what the post office gives you
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The letter, written out
The request itself is short: JD.com is asked to end the account, stop the charges and confirm in writing, with your member number, the name on the membership and the renewal date shown on your latest invoice where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
JD.com 北京市北京经济技术开发区科创十一街18号C座2层201室 100176 Beijing China
To whom it may concern,
I am cancelling my account with JD.com, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel JD.com for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.