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Cancel your Just Energy subscription by mail

Just Energy deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Our database has Just Energy's mailing address in Houston, United States.

Let Postbye cancel Just Energy for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Just Energy.

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  • 2 Just Energy cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Just Energy by mail

  1. Get your account details together

    Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Just Energy has on file.

  2. Set out the request

    Postbye turns the request into a finished English letter headed “Subject: Subscription termination – Just Energy”: close the Just Energy account, stop every charge and reply in writing.

  3. Send it by certified mail

    Use certified mail for the 77056 Houston address in the next section, so the post office records the delivery. Write down the tracking number.

  4. Keep the delivery receipt

    It shows the date Just Energy received your letter. Check your next statement: no Just Energy charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Just Energy cancellation letter goes

Just Energy5251 Westheimer RdSuite 1000Houston, TX 77056

Just Energy lists 5251 Westheimer Rd, Suite 1000, Houston, TX 77056 as its mailing address.

ZIP code 77056 is in Texas, so the letter stays inside the United States postal system.

Your details go in a block headed by Name, Address and E-mail, and the opening line is “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Just Energy, with the envelope wording

Before you cancel Just Energy, check these

  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
  • Use the same name and email as on the account. A mismatch can delay the request.
  • Check your next statement: no charge should appear after the cancellation date.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Just Energy for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Just Energy

How cancelling by mail works

Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Just Energy cancellation at a glance

How Just Energy accepts cancellations
By mailed letter
Mailing address on file
Just Energy 5251 Westheimer Rd Suite 1000 Houston, TX 77056
Country
United States
Letter language
English (template en)
Added to the database
April 30, 2026
Data last checked

Just Energy cancellation questions

Where do I send my Just Energy cancellation letter?

Address the letter to Just Energy, 5251 Westheimer Rd, Suite 1000, Houston, TX 77056.

How long does a cancellation letter to Just Energy take?

Just Energy's address is in Texas. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

What do I need to cancel Just Energy?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Just Energy has on file.

Will Just Energy confirm my cancellation?

The letter asks Just Energy to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Just Energy received the request. If a charge posts after that date, quote the receipt with your copy of the letter.