Where to send your Just Energy cancellation letter
Read the addresses on this page next to the full guide to cancelling Just Energy.
The addresses we hold
This page shows every mailing address we hold for Just Energy, starting with the one a cancellation letter should go to in Houston, 77056, and how to address the envelope so it arrives without a query.
Where the letter goesMailing address
Just Energy5251 Westheimer RdSuite 1000Houston, TX 77056Texas, ZIP 77056: where mail for Just Energy is delivered.
How to address the envelope
Copy it exactly onto the envelope
Address the envelope to 5251 Westheimer Rd, Suite 1000, Houston, TX 77056. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.
Add the return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Ask for certified mail
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep what the post office gives you
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The cancellation letter
What the letter to Just Energy says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Just Energy 5251 Westheimer Rd Suite 1000 Houston, TX 77056
To whom it may concern,
I am cancelling my account with Just Energy, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Just Energy for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.