Skip to content

Where to send your Kickbase cancellation letter

Read the addresses on this page next to the full guide to cancelling Kickbase.

The addresses we hold

Where a cancellation letter to Kickbase should be sent: the verified Hamburg address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

KickbaseBorsteler Chaussee 5122453 HamburgGermany

The Germany address on file for Kickbase. Postal code 22453.

How to address the envelope

  1. Copy the address exactly

    Address the envelope to Borsteler Chaussee 51, 22453 Hamburg, Germany. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Kickbase has moved.

  3. Ask for certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter to send

What the letter to Kickbase says: one clear cancellation request, no reasons given, the account email or gamer tag, the platform you pay through and the subscription name quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Kickbase Borsteler Chaussee 51 22453 Hamburg Germany

To whom it may concern,

I am cancelling my account with Kickbase, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Kickbase for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Kickbase