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Where to send your Kivra (digital mailbox) cancellation letter

Read the addresses on this page next to the full guide to cancelling Kivra (digital mailbox).

The addresses we hold

One place for Kivra (digital mailbox)'s mailing addresses: the Stockholm delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

Kivra (digital mailbox)Drottninggatan 92111 36 StockholmSweden

The Sweden address on file for Kivra (digital mailbox). Postal code 111 36.

How to address the envelope

  1. Write the address as printed

    The envelope reads Drottninggatan 92, 111 36 Stockholm, Sweden. Match the spacing and the box or street line exactly as printed.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Ask for certified mail

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The cancellation letter

The request itself is short: Kivra (digital mailbox) is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Kivra (digital mailbox) Drottninggatan 92 111 36 Stockholm Sweden

To whom it may concern,

I am cancelling my account with Kivra (digital mailbox), account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Kivra (digital mailbox) for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Kivra (digital mailbox)