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Cancel your Klay subscription by mail

Cancelling Klay means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. Klay receives written requests in Paris, France.

Let Postbye cancel Klay for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Klay.

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  • 3 Klay cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Klay by mail

  1. Note your account details

    Klay will look your account up from what the letter says, so check the name and email on the account and, if you have one, an account or customer number first.

  2. Prepare the letter

    The request is prepared in French (template fr), under the subject line “Objet : Demande d'annulation – [your name]”: end the subscription, stop all further charges and confirm in writing to you.

  3. Mail it with tracking

    Post it by certified mail to Klay in Paris, France, using the exact address below, and note the tracking number.

  4. Save the tracking record

    It shows the date Klay received your letter. Check your next statement: no Klay charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Klay cancellation letter goes

KlayRue Saint-Sauveur 4bis75002 ParisFrance

Klay takes its post at Rue Saint-Sauveur 4bis, 75002 Paris, France, which is where a cancellation letter belongs.

The postcode 75002 belongs to Île-de-France, France, so this is where the envelope is delivered.

Your name, address and email appear in a short block labelled Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré, under the greeting “À qui de droit,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Klay, with the envelope wording

Before you cancel Klay, check these

  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Klay for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Klay

How cancelling by mail works

A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

Klay cancellation at a glance

How Klay accepts cancellations
By mailed letter
Mailing address on file
Klay Rue Saint-Sauveur 4bis 75002 Paris France
Country
France
Letter language
French (template fr)
Added to the database
June 4, 2026
Data last checked

Klay cancellation questions

Where do I send my Klay cancellation letter?

Address the letter to Klay, Rue Saint-Sauveur 4bis, 75002 Paris, France.

Which language is my Klay letter written in?

French. Klay's address is in France, so the letter is prepared from the French template under the subject line “Objet : Demande d'annulation – [your name]”.

What do I need to cancel Klay?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Klay has on file.

Will Klay confirm my cancellation?

The letter asks Klay to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Klay received the request. If a charge posts after that date, quote the receipt with your copy of the letter.