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Where to send your Klay cancellation letter

Read the addresses on this page next to the full guide to cancelling Klay.

The addresses we hold

This page shows every mailing address we hold for Klay, starting with the one a cancellation letter should go to in Paris, 75002, and how to address the envelope so it arrives without a query.

Where the letter goesMailing address

KlayRue Saint-Sauveur 4bis75002 ParisFrance

The France address on file for Klay. Postal code 75002.

How to address the envelope

  1. Write the address as printed

    Copy Rue Saint-Sauveur 4bis, 75002 Paris, France letter for letter. A wrong digit in 75002 is enough to send the letter on a detour.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Certified mail, not a courier

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Paris is traceable from the article number until it is signed for.

  4. File the receipt with your copy

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter, written out

What the letter to Klay says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Klay Rue Saint-Sauveur 4bis 75002 Paris France

To whom it may concern,

I am cancelling my account with Klay, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Klay for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Klay