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Where to send your Klickenergie cancellation letter

Read the addresses on this page next to the full guide to cancelling Klickenergie.

The addresses we hold

Where a cancellation letter to Klickenergie should be sent: the verified Neuss address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

KlickenergieMoselstraße 25-2741464 NeussGermany

The Germany address on file for Klickenergie. Postal code 41464.

How to address the envelope

  1. Copy the address exactly

    One address block, copied whole: Moselstraße 25-27, 41464 Neuss, Germany. If any line differs from the card above, start the envelope again.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Klickenergie has moved.

  3. Buy the certified service

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Neuss is traceable from the article number until it is signed for.

  4. Keep the proof together

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The cancellation letter

What the letter to Klickenergie says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Klickenergie Moselstraße 25-27 41464 Neuss Germany

To whom it may concern,

I am cancelling my account with Klickenergie, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Klickenergie for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Klickenergie